Improved Monitoring of Power Generators Nationwide

PROJECT SUMMARY:

Brown Engineers developed a USA-branded solution specific to their needs for monitoring a nationwide fleet of generators for high-reliability customers. 

PROBLEM:

Ultimate Service Associates (USA) is the nation's premier generator set maintenance and repair management organization. Since the company began, USA has maintained a very high client retention rate, many of whom are Fortune 500 companies who chose USA over all other options. USA's mission is to provide "Ultimate Service" for Single Source Nationwide Generator Service and Maintenance — their name says it all.

The problem was that a variety of third-party monitoring systems were being used. None of them interfaced with the local offices as well as the national fleet office, or even the customers' staff. What USA needed was a USA name-brand solution that worked across all of their customer accounts.  

SOLUTION:

When USA approached Brown Engineers about a USA-branded monitoring solution, the choice was easy. The full Industrial Internet of Things (IIoT) toolset was there to leverage a cloud-based monitoring system.  

Based on: 

• IIoT Solutions
• Industry Standards
• Scalable

Technology Features: 

• MQTT Protocol
• Persistent Connection
• Report By Exception
• TLS Security Certificates to keep your data safe
• Fast Response, 2 or 3 seconds
• Bi-directional, two-way communication for command and control

Translate into these customer features: 

• State of the Art Industry Standards for Cloud-based systems
• Industrial Internet of Things (IIoT Technology) 
• Security certificates to keep our customers secure
• Bi-directional communications for command and control 
• Works on Any Generator
• Anywhere in the USA
• Data displays on any web-based smartphone, tablet, or computer using Ignition Perspective
• Alerting systems to notify the appropriate people
  • Customer: Facilities, Maintenance, IT, Factory Floor
• USA Service team; Local Technicians and Service Centers, National Service Fleet Management

Key Solution Stack: 

• Edge Devices using Signal-Fire RANGERS 
  • Cost-Effective Packaging  
  • I/O on board
  • Internal Battery
  • Cellular LTE-M1 
  • GPS 
  • Built in MQTT
• MQTT Broker by Cirrus Link in the cloud using AWS
• Ignition Perspective in the cloud using AWS

DEPLOY DATE: January 2021